Delivery Rates and Details
FREE delivery on orders over £100
excluding V.A.T. in UK **.
Deliveries below £100, we charge £8 for each
delivery**.
** These are subject to the condition that the
related delivery charges with our partner career do not exceed £5. Should it
exceed £5, we will get in touch with you before charging you any delivery
charges. We appreciate your understanding that the delivery charges are
calculated by careers using various factors including package box size, weight
and others. Hence, there are circumstances where delivery charges even exceed
the profits which are left with us after the sale transaction with you.
Our aim is to have your order delivered to you
within 3-4 working days. Actual delivery time may vary in exceptional
circumstances depending on how busy our partnered career is.
Please note that:
· Goods DO NOT SHIP on Saturday or Sunday
· All shipments are subject to stock availability. The
website does not display live stock information.
· The cut off time to process an overnight order
is 10:00 am UK Time
· It is the customer's responsibility to give the correct
billing and shipping address. Any additional cost incurred because of
incorrectly addressed deliveries will be charged to the customer. All addresses
can be changed by logging in to the site. Please ensure you have a Working
Landline and/or Mobile Number so that we or the courier company
can contact you.
· Please contact us by email if you have not received your
order within 4 working days.
· All claims, shortages and damages must be notified by
email within 2 working days from the date of delivery.
· Stock may vary from item pictured
While we try to
ensure that the stock availability and quantities on the website are updated,
there may be exceptional cases where a particular item of inventory may not be
available. In such cases, we shall get in touch with you. Refund for any such
inventory shall be processed within 7 working days from our end.
We will not be
held responsible for pricing errors due to software malfunctions, or human
error. All orders are on a first come first served basis, and Stanip Ltd
reserves the right to decline orders for suspect, fraudulent or high-value
purchases.
Returns & Replacements:
In addition to
your legal rights (under UK distance selling regulations), we offer a 14-day no-fuss returns guarantee – if you are not happy with your product within 14 days
you can return the products to us for a full refund. Please contact us via email before you return the goods.
We will refund
your payment within 7 days of receiving the returned goods.
Please note that
in order to be eligible for a return, the goods shall be returned in their
original condition (packed). Also, returns only apply to goods that are of
non-perishable nature. In case of perishable goods, please contact us through
email.
Subject to your
legal right, courier costs for returns will be borne by the buyer unless it is
due to product defects.
Delivery outside Great Britain
Please note that
currently we only ship to Great Britain (England, Wales and Scotland). We are
making necessary arrangements with our logistic partners to expand our
deliveries to other parts of United Kingdom and also to Ireland. We expect to
have the necessary arrangements soon. We apologies for the inconvenience.